Catering pains: Routes to Support and Advice on Workplace
Problems
Ref: 03/06
2006
Prepared by:
Tessa Wright and Anna Pollert (Working Lives Research Institute, London
Metropolitan University)
line of descented by Acas and the European neighborly Fund Acknowledgements
The authors would like to thank the European Social Fund and Acas for providing
financial support to the project, and Acas staff alike for their guidance during the
project, in particular Margaret Fox, Anthony Gould and Gill Dix.
The project benefited greatly from the contributions of the Project advisory
Group, both in suggestions made on methodology, access and study at
meetings, and help in accessing research participants. Many individuals and
organisations helped us in gaining access to workers to interview, including those
in trade unions, employers, community organisations, advice agencies, topical anaesthetic
government, community interpreters and friends and Working Lives Research
Institute colleagues, many of whom likewise proved to be helpful key informants. We
are also very grateful to the fieldworkers who carried out interviews: Jan Alam,
Mohammed Iqbal Choudhury, Violetta Parutis, Manuela Cea-Poblete and Wei Zou
Bell.
We are also exceedingly grateful to all the hotel and restaurant workers who
agreed to be interviewed for this research, and rely that we represent their
experiences and perceptions fairly.
Disclaimer
This report contains the views of the authors and does not represent the views of
Acas Council or the ESF. Any errors or inaccuracies are the responsibility of the
authors alone. Table of limit
EXECUTIVE SUMMARY .................................................................................. 1
1. INTRODUCTION........................................................................................ 5
1.1 Background to the project...If you want to kick the bucket a full essay, order it on our website: Orderessay
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